CLASS CANCELLATION POLICY
To ensure everyone has a fair shot at the full Movement U experience, we ask that you arrive early (15-20 minutes before) class. There is no cancellation penalty if you cancel outside 4 hours (or more). Cancellations within 4 hours (or less) will be charged for that class, or a $15 cancellation fee if you hold a membership. All cancellations must be made through your online account, and CANNOT be made over the phone or through email. You must be signed into your class 10 minutes before it begins. If you are not present, and signed in, you may lose your spot to a wait-listed client.
AUTO-RENEW MEMBERSHIP CANCELLATION POLICY
Cancellation of the 12 month Auto-Renew contract requires 60 days written notice to Movement U management and is subject to a $200 cancellation fee. At the end of the 12 months you will have the benefit of continuing the Auto-Renew membership on a month-to-month basis. If at any time you suspend or request your account be put on hold for any reason, subject to Movement U management approval, please know the duration of hold or suspension will not accumulate. Upon reactivation your monthly counter will resume.